Customer Engagement for An American E-commerce Delivery Service
Case Study
Acquisition,Retention,Milestones & Loyalty,ReactivationWarehouse & Logistics,Design & Manufacturing,Client Platform & Analytics,Technology Integration
When an American E-commerce Delivery Service approached Bluemark for a loyalty and milestone experience for their shoppers, we began by creating five tiers of milestones and executed trigger-based fulfillment for each kit. We also executed a program to help them retain shoppers during the holidays.
Accelerating Customer Engagement for a Fortune 500 Leader in the Gig Economy
Case Study
Reactivation,Welcome & Onboarding,Milestones & Loyalty,LoyaltyWarehouse & Logistics,Client Platform & Analytics,Brand Courier,Design & Manufacturing,Distribution & Tracking,Device Lifecycle
A Fortune 500 gig economy enterprise was experiencing a significant delay in courier and merchant onboarding - causing major profit loss. Bluemark created automated kits that allowed this company’s users to begin fulfilling orders immediately after signing up and start bringing in revenue.